Customer Support Channels
A 1–hour Response Guarantee
Giving excellent quality support prompt is our top priority, so that we support each cloud hosting plans plan with a 1–hour ticket resolution warranty. As soon as you submit a ticket or post a message, our customer customer assistance team will try their best to present the most acceptable remedy for your situation and to provide you with guidance in due time.
A Top–quality Support Service
Our assistance service is offered by a team of licensed techs which are ready to answer your question without delay. You could contact the support staff by launching a customer assistance ticket from your Web Control Panel or by posting us an e–mail. On business days, you may also contact us on the telephone or make use of the live chat service.
An Intuitive Help Section
If you wish guide while working on your sites within the Control Panel, you’ll be able to always click on the Help button and find your problem in the set of articles or blog posts that will appear. We have as well turned the majority of the articles and reviews into educational videos. The listing of training videos will load if you choose the Videos press button present in each section.