1 hour ticket response
Quick support is our number–one task and that’s why we’ve got a team of well–trained techs who will be happy to provide a swift reply to any question that you could possibly have. Just post your tech support ticket from your Web Control Panel and we’ll respond within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute client support ticket response time.
A First–Class Support Service
Our technical support team representatives have substantial experience in the cloud hosting plans arena and are capable enough to provide a quick answer to your problem. If, however, the situation at hand is not within the competency of a customer service technician, the customer support ticket will be sent to a programmer or administrator for additional assistance.
A User–Friendly Help Section
In the Web Control Panel you will find an easy–to–navigate Help section where you can get quick suggestions on how you can use our web hosting services. You can find the answers to your questions in the F.A.Q. repository, find more tips in the web hosting account administration articles or watch the how–to video tutorials.
